Refund Policy

At ShainiMol.com, we are committed to providing meaningful and high-quality learning experiences for children. We understand that plans may change, and this policy outlines our refund terms in a fair and transparent way.

1. Digital Programs & Workshops

Due to the nature of digital content and limited-seat workshops:

1. All purchases for online workshops, challenges, and coaching programs are non-refundable once access is granted.
2. If you are unable to attend a live session, you may be provided a recording (if available) OR option to transfer to a future batch (subject to availability).

2. Cancellation Before Program Start

If you request cancellation at least 48 hours before the program begins:

1. You may choose rescheduling to another batch, OR

No refunds will be provided for cancellations made within 48 hours of the program start time.

3. Missed Sessions

No refunds will be issued for missed sessions due to personal reasons, schedule conflicts, or late joining.

However, we may support with session recordings (if available) or brief summaries (case-dependent).

4. One-on-One Coaching Sessions

1. Sessions can be rescheduled with at least 24 hours notice.
2. Missed sessions without prior notice are non-refundable and non-reschedulable.

5. Payments & Processing

1. Approved refunds (if applicable) will be processed within 7–10 business days.
2. Refunds will be issued to the original payment method.

6. Exceptional Situations

We understand that unexpected situations can arise. In genuine cases (medical or emergency), please contact us — we will review requests on a case-by-case basis.

7. Our Commitment

8. Contact Us

For refund or cancellation requests, please contact:

Shaini Mol

"We encourage parents to enroll only when they are confident about participation, so children can benefit fully from the experience."